Digital Solutions Division
All Systems Operational

About This Site

Welcome to Digital Solutions Division's home for real-time and historical data on system performance.

END USER DEVICES & NETWORKS Operational
90 days ago
100.0 % uptime
Today
Clinical Work Devices (CWDs) ? Operational
90 days ago
100.0 % uptime
Today
Computers Operational
90 days ago
100.0 % uptime
Today
Fax ? Operational
90 days ago
100.0 % uptime
Today
File Shares ? Operational
90 days ago
100.0 % uptime
Today
Internet Access ? Operational
90 days ago
100.0 % uptime
Today
Network ? Operational
90 days ago
100.0 % uptime
Today
Printing ? Operational
90 days ago
100.0 % uptime
Today
Remote Access (Citrix etc.) ? Operational
90 days ago
100.0 % uptime
Today
Scanners ? Operational
90 days ago
100.0 % uptime
Today
Voice and Conferencing Services ? Operational
90 days ago
100.0 % uptime
Today
TERRITORY-WIDE SYSTEMS Operational
90 days ago
100.0 % uptime
Today
Clinical Patient Folder (CPF) Operational
90 days ago
100.0 % uptime
Today
Content Manager Operational
90 days ago
100.0 % uptime
Today
Covid-19 Response Operational
90 days ago
100.0 % uptime
Today
Digital Health Record Operational
90 days ago
100.0 % uptime
Today
Healthlink Operational
90 days ago
100.0 % uptime
Today
Objective Operational
90 days ago
100.0 % uptime
Today
TRIM Operational
90 days ago
100.0 % uptime
Today
DEPARTMENT SPECIFIC SYSTEMS Operational
90 days ago
99.99 % uptime
Today
ACT Government Analytical Laboratory LIS Operational
90 days ago
100.0 % uptime
Today
ACTHD DATA and Analytics Operational
90 days ago
100.0 % uptime
Today
BreastScreen ACT Operational
90 days ago
100.0 % uptime
Today
Cancer Services Operational
90 days ago
100.0 % uptime
Today
CHS Data and Analytics Operational
90 days ago
100.0 % uptime
Today
Drug and Alcohol Services Operational
90 days ago
100.0 % uptime
Today
Emergency Department Operational
90 days ago
100.0 % uptime
Today
Food Services Operational
90 days ago
100.0 % uptime
Today
Intensive Care Unit Operational
90 days ago
100.0 % uptime
Today
Justice Health Operational
90 days ago
100.0 % uptime
Today
Medical Imaging Operational
90 days ago
100.0 % uptime
Today
Medicine Operational
90 days ago
100.0 % uptime
Today
Mental Health Operational
90 days ago
100.0 % uptime
Today
NIMS/E-Rostering Operational
90 days ago
100.0 % uptime
Today
Operational Support Services Operational
90 days ago
100.0 % uptime
Today
Pathology Operational
90 days ago
100.0 % uptime
Today
Pharmacy Operational
90 days ago
99.98 % uptime
Today
Surgery Operational
90 days ago
100.0 % uptime
Today
Women, Youth and Children Operational
90 days ago
100.0 % uptime
Today
SECURITY AND CRITICAL SYSTEMS Operational
90 days ago
100.0 % uptime
Today
Physical Access Control and Alarms ? Operational
90 days ago
100.0 % uptime
Today
CCTV Operational
90 days ago
100.0 % uptime
Today
Duress Operational
90 days ago
100.0 % uptime
Today
Nursecall Operational
90 days ago
100.0 % uptime
Today
TRN Radios Operational
90 days ago
100.0 % uptime
Today
PUBLIC FACING SERVICES Operational
90 days ago
100.0 % uptime
Today
ACT Health Consumer App Operational
90 days ago
100.0 % uptime
Today
ACT Health Website Operational
90 days ago
100.0 % uptime
Today
Digital Signage and Patient Television Operational
90 days ago
100.0 % uptime
Today
MyDHR Operational
90 days ago
100.0 % uptime
Today
Connection to My Health Record Operational
90 days ago
100.0 % uptime
Today
DIGITAL SOLUTIONS SUPPORT Operational
90 days ago
100.0 % uptime
Today
Contact Centre ? Operational
90 days ago
100.0 % uptime
Today
Jira Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
May 13, 2024

No incidents reported today.

May 12, 2024

No incidents reported.

May 11, 2024

No incidents reported.

May 10, 2024
Resolved - The issues identified with Merlin have now been resolved. All users are able to use the system as normal. Incident will be closed and no more updates will be supplied for this issue.

If you have any recurring issues, please contact Digital Solutions Support at 02 5124 5000.

May 10, 12:14 AEST
Monitoring - We are implementing a fix and will confirm resolution shortly. We will provide an update within the next hour.

If you have any recurring issues, please contact Digital Solutions Support at 02 5124 5000.

May 10, 12:04 AEST
Investigating - We’re currently experiencing an outage with Merlin 2.0. Users will be unable to access the application at this time.

Our team is currently working to restore the service. We apologise for any inconvenience. Next update at 12:30

May 10, 11:23 AEST
May 9, 2024

No incidents reported.

May 8, 2024

No incidents reported.

May 7, 2024

No incidents reported.

May 6, 2024

No incidents reported.

May 5, 2024

No incidents reported.

May 4, 2024

No incidents reported.

May 3, 2024

No incidents reported.

May 2, 2024

No incidents reported.

May 1, 2024

No incidents reported.

Apr 30, 2024

No incidents reported.

Apr 29, 2024

No incidents reported.